Streamline practice management
Streamline your front-desk workflow with one solution
More patient connections. Far less work.
Managing partner
Reduce your administrative burden while practice performance soars
Time-consuming responsibilities can lead to staff boredom, burnout, and turnover. We make life easier for your front desk by eliminating manual tasks and reducing work. All while ensuring effective communication with patients.
Everything you need in one place
We keep it lean and simple. Practice staff access every patient interaction and performance metric from one page.
- Easy access to every touchpoint of the patient journey
- Quick view of highest-priority practice insights and KPIs
- No need to navigate separate programs or apps
Integration with your EHR
PatientPop connects with most EHR and scheduling systems, giving staff and patients a seamless, more automated experience.
- Wider distribution of patient satisfaction surveys
- Appointment bookings and requests appear in EHR automatically (may vary based on EHR)
- Easier access to patient contact information
PatientPop practices with EHR integration collect 5.6x more patient reviews
PatientPop 2020 data
Communicate with patients at scale
Stop contacting patients one at a time. Automated messaging reaches individual patients, your entire population, or specific groups.
- Automated appointment reminders, via email and text
- Less phone work — incoming and outgoing
- Text messages to individuals and groups; segmented email campaigns
47% lower no-show rate for practices using automated appointment reminders
PatientPop practices on the athenahealth network, 2019 data
Deploy resources more effectively
With less administrative work, you can free up some front-desk staff to manage higher-value initiatives for your practice.
- Opportunity to move staff to areas of greater need
- Can do more with a small team, save hiring costs
- Ability to create happier, more invested staff
Practice performance dashboard
Quickly check incoming patient feedback and questions, website performance, appointment requests, and metrics across the patient journey.
- Fast, real-time display of practice stats
- Notifications of patient feedback, text messages, schedule requests
- All information integrated into our single platform
See how PatientPop can streamline your practice
Talk to an expert for actionable, customized recommendations that can streamline your workflow.