The Intake

Insights for those starting, managing, and growing independent healthcare practices

Practice Operations

Optimize your independent practice operations with our tools and insights. Enhance patient interactions, maximize reimbursements, and operate efficiently.

Latest in Practice Operations

woman looking at comparison of emr and ehr on a tablet
woman looking at comparison of emr and ehr on a tablet
EMR vs. EHR explained: A guide to the differences and when to use each

The price tag alone should not be the determining factor in whether an EMR vs. EHR is the right choice for your practice.

practices losing revenue due to Change Healthcare cyberattack
practices losing revenue due to Change Healthcare cyberattack
Change Healthcare cyberattack devastates independent practices nationwide

80% of independent practices have said they lost revenue, some practices consider bankruptcy

independent practices are better than hospitals
independent practices are better than hospitals
Unlocking the competitive edge: 3 advantages independent practices have over hospitals and corporations

Deciding between private practice and larger health systems can be challenging for new and experienced healthcare providers alike.

Key lessons from the Change Healthcare cyberattack
Key lessons from the Change Healthcare cyberattack
Key lessons from the Change Healthcare cyberattack

Discover how the Change Healthcare cyberattack has revealed crucial cybersecurity lessons — and learn strategies to protect your practice against the ever-evolving threat of ransomware.

tips for physicians on cyberattacks
tips for physicians on cyberattacks
Physician cybersecurity: 9 tips to protect patient health records from cyberattacks

Healthcare providers can protect patient records and help prevent cyber threats with these actionable tips.

Get expert tips, guides, and valuable insights for your medical practice
What practices and medical billing companies need to know about the Change Healthcare cyberattack
What practices and medical billing companies need to know about the Change Healthcare cyberattack
Daily updates: What to know about the Change Healthcare cyberattack 

The ransomware attack on Change Healthcare has caused widespread service disruptions across the US healthcare system. Here’s what medical practices and billing companies need to know.

Change Healthcare
Change Healthcare
Change Healthcare cybersecurity attack: What does this mean for my practice?

Navigating the fallout and understanding the impact on your healthcare practice

s-corp for medical practice
s-corp for medical practice
Practice Pulse: The advantages of an S-corp in a medical practice

In a medical practice, many factors can expose physicians to liability. Forming a legal entity provides a layer of protection.

Physician educates a patient with patient education examples
Physician educates a patient with patient education examples
Patient education: Why patient education matters and how it improves outcomes

Here are the top 5 reasons patient education matters for your practice — plus 7 patient education examples to support engagement and improve outcomes.

Physician examines patient to determine ICD-10 F45.42 diagnosis code
Physician examines patient to determine ICD-10 F45.42 diagnosis code
What is the ICD-10 code for G89?

In this guide, we provide expert insights into exactly how to correctly assign ICD-10 pain codes. 

healthcare observances calendar
healthcare observances calendar
Free healthcare observances calendar: February 2024

Health observance calendars make it easier for practices to market proactive care services to patients. Get organized and boost your healthcare marketing efforts with our free February calendar.

Person reviewing medical billing information.
Person reviewing medical billing information.
Improve your medical practice’s financial sustainability: Leverage the 2024 ICD-10-CM, ICD-10-PCS, CPT, and HCPCS coding updates

Understand the updated 20214 ICD-10 medical billing codes to promote clean claims and increase revenue.

colleagues discussing diagnosis vs external cause coding
colleagues discussing diagnosis vs external cause coding
Why isn’t “bitten by a dog” a valid diagnosis for coding? Diagnosis vs external cause coding rules explained

Learn what the coding rules are for capturing injuries vs. the cause of the injury and get expert tips on how to properly document for ICD-10 code assignment.

Physician applies telehealth best practices while speaking with a patient during a video call appointment
Physician applies telehealth best practices while speaking with a patient during a video call appointment
10 telehealth best practices

Telehealth is here to stay. Here are 10 effective strategies to assist your practice in seamlessly incorporating telehealth long-term.

healthcare observances calendar
healthcare observances calendar
Complete 2024 calendar of health observances and holidays in the U.S (free monthly downloads)

Health observance calendars make it easier for practices to market proactive care services to patients. Get organized and boost your healthcare marketing efforts with our free calendar.

Woman on phone scheduling patients for appointments.
Woman on phone scheduling patients for appointments.
The top reasons patients no-show or cancel

Develop simple, actionable solutions to address the no-show and cancellation challenges your practice faces.

healthcare AI
healthcare AI
Healthcare AI and HIPAA privacy concerns: Everything you need to know

Healthcare AI has enormous potential to benefit practices — and to violate HIPAA. Here’s what you need to know to stay in compliance.

healthcare back office
healthcare back office
Bridge the gap between the healthcare back office and front desk

Good communication between the back office and front desk is necessary for quality care. It’s time to create a cohesive team.

Medical practice manager performs a risk-adjustment audit
Medical practice manager performs a risk-adjustment audit
3 steps to prepare for a risk-adjustment audit

Performing an internal HCC audit helps physicians identify compliance risks before payers do. Here are steps to help practices get started.

Physician reads about HIPAA and healthcare marketing
Physician reads about HIPAA and healthcare marketing
What medical practices need to know about HIPAA and healthcare marketing

Here’s the essential guide with concrete tips and examples for how your practice can carry out HIPAA-compliant marketing. 

Physician vaccinates a patient to lower the risk of the acute severe tripledemic COVID-19, flu, and RSV viruses
Physician vaccinates a patient to lower the risk of the acute severe tripledemic COVID-19, flu, and RSV viruses
9 tips physicians can adopt to beat the tripledemic threat this winter

Here’s what you need to know as a healthcare provider to mitigate the spread of the tripledemic COVID-19, flu, and RSV viruses.

automation in healthcare
automation in healthcare
Embracing the future: How automation in healthcare transforms medical practice operations

Learn how you can improve efficiency and profitability with the help of medical practice management software.

Physician looks out office window preparing to answer patient questions about what is a tripledemic
Physician looks out office window preparing to answer patient questions about what is a tripledemic
What is a tripledemic and how can physicians fight the threats posed?

As the country prepares to head into another cold and flu season, here are strategies to protect your and your patients’ health — as well as save your practice time.

Smiling person looks at phone making a Google appointment with a healthcare provider
Smiling person looks at phone making a Google appointment with a healthcare provider
Patients can book directly through Google Appointments

Follow these simple steps to increase your online reach and allow patients to find you — for long-term practice success.

Festive fall decorations are one of the ways to celebrate Thanksgiving for primary care practices
Festive fall decorations are one of the ways to celebrate Thanksgiving for primary care practices
17 ways to celebrate Thanksgiving in your primary care practice

Boost morale for your staff and patients and capture the spirit of the holiday by trying one (or more) of these Thanksgiving celebration ideas.

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