Industry insights and reports

The realities of patient attrition: Insights from the 3rd annual patient perspective survey report

How often do patients leave a healthcare provider, and why? Patient survey data offers answers and ways to limit attrition risk at your practice.

July 20, 2021 PatientPop

Patient survey: Tracking patient behavior, preferences, and habits in healthcare in 2021

Results from the PatientPop 3rd annual patient perspective survey

June 28, 2021 PatientPop

Survey data reveals care gaps, patient health concerns, and the need to re-engage patients due to the COVID-19 pandemic

The latest PatientPop survey finds more than half of patients missed appointments, and 43 percent had regularly scheduled care interrupted. It’s time for healthcare practices to bring them back.

April 08, 2021 PatientPop

Updated patient survey data: How patients feel about healthcare visits in 2021

From in-person appointments during COVID-19 to the telehealth experience, patients share their thoughts on recent healthcare visits and upcoming plans to see their providers.

January 06, 2021 PatientPop

What patients want: Results from the PatientPop 2020 patient perspective survey

Patients share how they select and review healthcare providers, what they value most, and reasons they might switch doctors.

Now available: View our 2021 patient survey results

July 09, 2020 PatientPop

Inside the PatientPop 2020 practice growth survey results

This first-ever report reveals barriers to practice growth, healthcare providers’ outlook on the future, and an eye-opening correlation between online reviews and practice performance.

January 23, 2020 PatientPop

Healthcare providers’ perspective: online reputation management survey

The second annual PatientPop reputation management report reveals some improvement in providers’ online reputation habits, but real progress is still in the distance.

July 18, 2019 PatientPop

Doctors and patients agree on impact of reviews, comparison shows

Two PatientPop survey reports reveal similarities between patients and providers’ online reputation experiences — and highlight needs for improvement.

May 28, 2019 PatientPop