Effectively care for angry, flaky, and other “problem” patients to increase satisfaction and boost patient retention.
A handful of small changes can do wonders for patient satisfaction and patient retention at your practice.
Today’s discerning patients want both digital convenience and a personal connection with their healthcare provider. Drive patient loyalty and engagement by avoiding these common missteps.
Healthcare practices that offer top patient technology preferences are better positioned to attract more patients and improve retention.
How often do patients leave a healthcare provider, and why? Patient survey data offers answers and ways to limit attrition risk at your practice.
If your practice isn’t meeting and responding to key patient preferences, it can hurt your patient acquisition and satisfaction. Here’s how to fix it.
Patient retention is critical for the well-being of any healthcare practice. Is your practice doing what it takes to keep patients satisfied and cultivate a long-term provider-patient relationship?
As communities begin moving past an era of “social distancing,” doctors’ office waiting rooms may become a thing of the past. How will you welcome patients to your healthcare practice beyond COVID?
Today’s patients apply the same consumer behaviors to choosing a doctor as they do selecting other services. Bringing a ‘customer-focused’ mentality to your practice has become a necessity.
Data reveals that practices using the PatientPop platform in 2020 were back to pre-COVID-19 numbers by late May — far sooner than a national average.
Instantly see how you compare to other practices in your local area and specialty.