The experience current and new patients have at your healthcare practice has become increasingly important, particularly in densely populated areas. This is because patients have seemingly endless healthcare options.
To increase patient satisfaction, it can be helpful to first understand the causes of dissatisfaction. We examined research from the Journal of Practice Medical Management, Becker’s Hospital Review, and the Consumer Reports National Research Center to create the below infographic, which highlights some of the most common patient complaints.
Instantly see how you compare to other practices in your local area and specialty.