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Low patient satisfaction causes and how to address them
Patient satisfaction in healthcare practices is extremely important. Uncover the top causes of patient dissatisfaction, which negatively impacts patient retention and hurts your ability to attract new patients.
The experience current and new patients have at your healthcare practice has become increasingly important, particularly in densely populated areas. This is because patients have seemingly endless healthcare options.
To increase patient satisfaction, it can be helpful to first understand the causes of dissatisfaction. We examined research from the Journal of Practice Medical Management, Becker’s Hospital Review, and the Consumer Reports National Research Center to create the below infographic, which highlights some of the most common patient complaints.
For more on the topic of patient satisfaction in healthcare, check out the blog post “5 ways doctors are hurting patient satisfaction — and don’t know it.”