Tag: patient experience
Helping Patients Help Each Other: How to Start a Support Group in Your Practice
Doctors are choosing to facilitate support groups for their patients, addressing concerns from bariatric surgery to asthma to chronic pain to breastfeeding.
What Do Your Patients Wish They Could Tell You?
With the ease of online communication, your patients hold unprecedented power...but what do your patients wish you knew?
WHITEPAPER: Online Scheduling to Boost Revenue and Patient Satisfaction
Online scheduling will boost your revenue and patient satisfaction, streamline your processes, and ensure your day is fully booked.
How to Have a Difficult Conversation
Patients want a provider who is compassionate as well as skilled. So how does a provider approach a patient to talk about a serious diagnosis or procedure?
INFOGRAPHIC: Think Outside the Appointment
In this infographic, we’ll illustrate the concept of touchpoints and show you how to improve your customer’s journey at every step of the way.
How to Be a More Empathetic Listener
Can empathy and empathetic listening be taught? Thankfully, the answer is yes. Here's our 4 quick tips on how to be a more empathetic practitioner today.