Wondering why public perception of healthcare providers keeps plummeting? We’ll look at five reasons why physicians keep taking hits – and share a few tips on how to gain back your patients’ trust.
Looking for a way to enhance and elevate your medical office? Learn how to ‘set up shop’ and market retail products complementary to your services.
Doctors are choosing to facilitate support groups for their patients, addressing concerns from bariatric surgery to asthma to chronic pain to breastfeeding.
With the ease of online communication, your patients hold unprecedented power...but what do your patients wish you knew?
Take a moment to see what you're doing right: Surveys show that the world thinks healthcare providers are doing a great job.
Online scheduling will boost your revenue and patient satisfaction, streamline your processes, and ensure your day is fully booked.
Patients want a provider who is compassionate as well as skilled. So how does a provider approach a patient to talk about a serious diagnosis or procedure?
In this infographic, we’ll illustrate the concept of touchpoints and show you how to improve your customer’s journey at every step of the way.
Can empathy and empathetic listening be taught? Thankfully, the answer is yes. Here's our 4 quick tips on how to be a more empathetic practitioner today.