Tag: patient experience
How to Fix These 5 Potential Practice PR Problems
Wondering why public perception of healthcare providers keeps plummeting? We’ll look at five reasons why physicians keep taking hits – and share a few tips on how to gain back your patients’ trust.
Practice Marketing and HIPAA: Guide to Navigating a Sensitive Topic
As you build your reputation as a thought leader, keep HIPAA guidelines and protected health information in mind.
How to Market and Sell Retail Products in Your Practice
Looking for a way to enhance and elevate your medical office? Learn how to ‘set up shop’ and market retail products complementary to your services.
Helping Patients Help Each Other: How to Start a Support Group in Your Practice
Doctors are choosing to facilitate support groups for their patients, addressing concerns from bariatric surgery to asthma to chronic pain to breastfeeding.
What Do Your Patients Wish They Could Tell You?
With the ease of online communication, your patients hold unprecedented power...but what do your patients wish you knew?
You’re Doing a Great Job: Multiple Surveys Show Patients Are Happy With Their Physicians
Take a moment to see what you're doing right: Surveys show that the world thinks healthcare providers are doing a great job.
WHITEPAPER: Online Scheduling to Boost Revenue and Patient Satisfaction
Online scheduling will boost your revenue and patient satisfaction, streamline your processes, and ensure your day is fully booked.
How to Have a Difficult Conversation
Patients want a provider who is compassionate as well as skilled. So how does a provider approach a patient to talk about a serious diagnosis or procedure?
INFOGRAPHIC: Think Outside the Appointment
In this infographic, we’ll illustrate the concept of touchpoints and show you how to improve your customer’s journey at every step of the way.
How to Be a More Empathetic Listener
Can empathy and empathetic listening be taught? Thankfully, the answer is yes. Here's our 4 quick tips on how to be a more empathetic practitioner today.