Tag: patient experience

WHITEPAPER: Online Scheduling to Boost Revenue and Patient Satisfaction

Online scheduling will boost your revenue and patient satisfaction, streamline your processes, and ensure your day is fully booked.

/ April 25, 2017

How to Have a Difficult Conversation

Patients want a provider who is compassionate as well as skilled. So how does a provider approach a patient to talk about a serious diagnosis or procedure?

/ March 7, 2017
happy patient

INFOGRAPHIC: Think Outside the Appointment

In this infographic, we’ll illustrate the concept of touchpoints and show you how to improve your customer’s journey at every step of the way.

/ March 6, 2017

How to Be a More Empathetic Listener

Can empathy and empathetic listening be taught? Thankfully, the answer is yes. Here's our 4 quick tips on how to be a more empathetic practitioner today.

/ February 22, 2017