Tag: patient experience

How to Fix These 5 Potential Practice PR Problems

Wondering why public perception of healthcare providers keeps plummeting? We’ll look at five reasons why physicians keep taking hits – and share a few tips on how to gain back your patients’ trust.

/ August 8, 2017

Practice Marketing and HIPAA: Guide to Navigating a Sensitive Topic

As you build your reputation as a thought leader, keep HIPAA guidelines and protected health information in mind.

/ August 1, 2017

How to Market and Sell Retail Products in Your Practice

Looking for a way to enhance and elevate your medical office? Learn how to ‘set up shop’ and market retail products complementary to your services.

/ July 18, 2017

Helping Patients Help Each Other: How to Start a Support Group in Your Practice

Doctors are choosing to facilitate support groups for their patients, addressing concerns from bariatric surgery to asthma to chronic pain to breastfeeding.

/ June 7, 2017

What Do Your Patients Wish They Could Tell You?

With the ease of online communication, your patients hold unprecedented power...but what do your patients wish you knew?

/ May 22, 2017

You’re Doing a Great Job: Multiple Surveys Show Patients Are Happy With Their Physicians

Take a moment to see what you're doing right: Surveys show that the world thinks healthcare providers are doing a great job.

/ May 1, 2017

WHITEPAPER: Online Scheduling to Boost Revenue and Patient Satisfaction

Online scheduling will boost your revenue and patient satisfaction, streamline your processes, and ensure your day is fully booked.

/ April 25, 2017

How to Have a Difficult Conversation

Patients want a provider who is compassionate as well as skilled. So how does a provider approach a patient to talk about a serious diagnosis or procedure?

/ March 7, 2017
happy patient

INFOGRAPHIC: Think Outside the Appointment

In this infographic, we’ll illustrate the concept of touchpoints and show you how to improve your customer’s journey at every step of the way.

/ March 6, 2017

How to Be a More Empathetic Listener

Can empathy and empathetic listening be taught? Thankfully, the answer is yes. Here's our 4 quick tips on how to be a more empathetic practitioner today.

/ February 22, 2017