Online scheduling will boost your revenue and patient satisfaction, streamline your processes, and ensure your day is fully booked.
In today's digital age, having a mobile-unfriendly website means sacrificing contact with new patients and valuable SEO benefits.
Performance reviews may feel uncomfortable, but they're necessary to team happiness and productivity. Here, 7 painless tactics for an effective review.
If you have a sense that there is something missing in your leadership style and skills or you’re facing new business challenges that are somewhat foreign to you, you may consider hiring an executive coach to help.
Most healthcare leaders strive to set a good example, enforce rules, and maintain a smooth and functional practice, day in and day out. But we also may be able to help you find that comfortable place where you and your...
Today, Dr. Amersi’s online reputation matches her popularity in the community, her schedule is full, and her practice is thriving, seeing 518% growth in new patient appointments since implementing PatientPop.
Mystery shopping is a technique used internally to measure quality of service, and can be an important diagnostic tool when running your practice.
In this infographic, we’ll illustrate the concept of touchpoints and show you how to improve your customer’s journey at every step of the way.
With news media covering the group appointment trend, you may be considering it. Here's how it works, if its right for you, and how to get started.
Can empathy and empathetic listening be taught? Thankfully, the answer is yes. Here's our 4 quick tips on how to be a more empathetic practitioner today.