Thousands of healthcare and aesthetic service providers trust PatientPop to manage each step of practice growth, from the moment patients find them online to post-visit feedback. In this case study video, we hear from customer Shamsah Amersi, MD. Watch the video for information about the practice, or look below for a transcript.
When I look back at the start of my practice, I truly can say that PatientPop has helped me grow in ways that I never dreamed of.
Before PatientPop, I would market my practice through word of mouth, but it was very ineffective and very slow growth. When I heard about PatientPop I was skeptical. So many companies make claims of what they can do for a physician’s practice. But [PatientPop was] able to create a vision online for me that was incredible.
The website allows my patients to very clearly understand all the services that I provide. I ended up on the first page of Google because PatientPop really focuses on search engine optimization. Whenever a patient would search for a particular service, I would be on the top of the page.
I saw very quickly that the volume of patients began increasing and the online booking tool allows patients to book appointments with us so easily. Our office gets an immediate alert; we confirm it; it’s added to our schedule within a matter of minutes; and it’s easy for everyone — both us and the patient.
Since joining PatientPop, my online reputation and presence has really accelerated. Reputation is very important for a physician; it’s everything. My patients sharing their experience with us in a positive way, it allows our practice to grow exponentially.
It’s an investment of a lifetime for any physician. The PatientPop portal allows you to see your results and to see the value of your investment in a very tangible way. And the numbers continue to grow. It’s really nice to know where your money is going.
For any physician that’s either starting a practice or has an existing practice, I would say to them that PatientPop is an integral part of their success. It’s something that your practice needs; there’s no question about it.
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