How to respond to patient reviews

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How to respond to patient reviews online

A critical part of online reputation management is acknowledging and engaging with the feedback you receive online. This guide will show you how.

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72 percent of people say checking review sites is their first step in choosing their providers. So if you don’t have a strong online reputation management strategy, it’s time to implement one now. Not sure how? We have you covered.

In this guide, you'll learn

Why it’s important to address feedback

Where patients are leaving feedback

Examples of HIPAA-compliant responses

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How to respond to patient reviews online

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