June 28, 2021, SANTA MONICA, Calif. — PatientPop, the market leader in practice growth technology, today released its third annual Patient Perspective survey report, which reveals the latest patient preferences and habits related to choosing a provider, receiving care, and communicating with a practice.
“With this fresh look at patient opinions and actions, practices can identify which adjustments they should make to better satisfy patients as the country recovers from the COVID-19 pandemic,” said David McNeil, President and COO of PatientPop.
“Patients now expect easier access to doctors through a high level of digital convenience and communication, before and after appointments. Practices and providers that meet expectations while delivering quality in-person care are best positioned to have a thriving practice.”
Key findings from the survey report include:
“Practices have more resources than ever to deliver an excellent patient experience before, during, and after their care,” says McNeil. “It’s now critical to tap into them.”
For a more detailed description of the PatientPop survey results, visit the PatientPop blog or download the full survey report. To learn more about how PatientPop is driving the healthcare industry’s practice growth category, visit patientpop.com.
PatientPop is the leader in practice growth, with the only all-in-one solution that empowers healthcare providers to improve every digital touchpoint of the patient journey. As experts in the healthcare technology space, PatientPop makes it easy for providers to promote their practice online, attract patients, and retain them for life.
With a commitment to continuous innovation, PatientPop helps practices attract more patients, manage their online reputation, modernize the patient experience, automate their front office, and integrate with the most widely used EMRs for a holistic approach to practice growth. For more information, visit patientpop.com.
PatientPop surveyed 881 people nationwide in May 2021 using the SurveyMonkey Audience program. Respondents were 55.9 percent female and 44.1 percent male, with a census-balanced distribution across four age segments, ages 18 and older.
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