New capability enables patients to effortlessly book online appointments directly through a practice listing on Google
Aug. 14, 2017
SANTA MONICA, Calif.–PatientPop, the leader in practice growth technology designed for healthcare providers, today announced online appointment scheduling for practices through Google.
The all-in-one SaaS-based solution from PatientPop empowers healthcare providers to grow, modernize, and streamline their practice. This new scheduling capability enables patients to book an appointment through a practice’s business listing on Google. Patients who search for a healthcare provider through Google can now select ‘Make Appointment’ directly from the search listing and schedule time with a practice, decreasing the steps needed to convert a prospect into a patient.
PatientPop is the first healthcare technology provider to offer the convenience of scheduling provided through Google My Business.
“The patient demand for easy 24/7 online scheduling is substantial, and our PatientPop data shows that more than ten percent of patient actions involving a practice happen directly on Google, without the patient ever visiting the practice site,” said Luke Kervin, co-founder of PatientPop.
“In addition, PatientPop customer data show that more than 50% of patients say they prefer practices that offer online scheduling, and 66% of new patients are now acquired through online booking. Because of this, we want to ensure that converting Google users to new appointments is easier than ever for healthcare practices, since many don’t have the in-house resources to adapt to rapidly changing consumer expectations. It’s a key part of our mission to enable booking across multiple channels online, including popular healthcare and business directory sites.”
As healthcare practices evolve with consumer trends, PatientPop is leading the way to help its customers manage their website and complete online presence. Universal Scheduling from PatientPop, including appointments with Google, significantly streamlines the growth process for practices that want to thrive by making it easy to directly book an appointment from the many sites people already use to find providers.
“This is about convenience for practices and patients, and removing technology barriers for a better patient experience,” said Kervin. “Universal Scheduling from PatientPop will grow to include additional healthcare directories and popular sites in the coming months.”
PatientPop is the only complete practice growth solution that empowers healthcare and wellness providers to thrive in the digital age. By enhancing and automating each touchpoint in the patient journey — from first impression online, to digital booking, to post-appointment follow-up — PatientPop makes it easy for providers to attract more patients, manage online reputation, modernize the patient experience, and automate the front office. For more information, visit patientpop.com.
Tribe Builder Media