Webinars

The risky gaps in patient communication: 2019 healthcare provider reputation survey results

As patients prioritize reputation and customer service, how are today’s providers responding?

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In this webinar, you’ll see how your peers manage patient communication and respond to feedback, and get a firm picture of the current patient review environment. You'll see where practices are making strides, and where troubling gaps still exist. Watch to discover:

  • 4 key insights related to patient reviews and communication
  • The review websites every practice must monitor regularly
  • Tips to connect with patients better and more efficiently