How to manage negative online reviews

Turn problem patients into practice advocates.

Watch the webinar for free

By submitting my email address above, I acknowledge that PatientPop may use my information as described in its Privacy Policy.

While online reviews are key to practice success, it's inevitable that you'll receive unflattering feedback at some point. But rather than turn a blind eye to critical feedback, you can use it as an opportunity to support your practice growth strategy.

In this session, we cover:

  • Top reasons patients leave their providers
  • Specific ways you should—and must—respond to negative reviews
  • How your response impacts prospective patients