Key metrics for practice growth: Identifying and monitoring performance KPIs

Patient care is at the heart of everything you do. But when you’re running a healthcare practice, you’re also running a business – and every business requires the right key performance indicators (KPIs) as a north star for success.

Setting patient acquisition and retention goals can be challenging if you don’t know how you’re performing in key strategic areas. If you don’t have the means to track that performance, seeing your progress is nearly impossible.

In this session, we cover:

• The what and whys of KPIs
• Conventional performance measurements
• Options for creating a practice score card