Preventing love lost: Tips to deal with ‘problem’ patients in the office and online

Better manage your interactions with unreliable, self-diagnosing, and angry patients inside of your practice, and discover the best ways to respond to their online reviews.

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Though most patients don't intend to meddle with your practice's success, their actions can impact your bottom line. The good news is that it's possible to address bad behavior so that you and the patient benefit. Watch this webinar to learn:

  • Reasons to retain "problem" patients
  • Steps for improving patient interactions
  • Common "problem" patients ... and how to manage them
  • When and how to "break up" with a "problem" patient