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Webinars

Responding to negative feedback with HIPAA in mind

Learn to engage online without fear of violating the Health Insurance Portability and Accountability Act (HIPAA).

Watch the webinar for free

Responding to negative feedback is a critical component to keeping a strong online reputation. But more than one-third of providers (36 percent) claim that they do not respond to patient feedback because they are concerned about HIPAA compliance. In this webinar, we'll cover:

  • The effect negative reviews have on your ability to attract new patients
  • A review of protected health information (PHI)
  • How to respond to a negative response without violating HIPAA

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