Updated findings from the PatientPop patient perspective survey

How have healthcare delivery changes affected the way patients interact with you?

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Your practice has adjusted to business reductions (or closures), re-opening phases, and new safety protocols and PPE needs. But what about your patients?

Telehealth visits. Extra safety measures during reopening phases. New ways to register, check in, and communicate with their healthcare providers. How have these changes affected the way patients think of healthcare delivery?

Watch this learning session to find out what’s top of mind for your patients, and how to respond best to their evolving preferences and attitudes.You’ll discover:

  • What your no-show risk is for an appointment during the early months of 2021

  • How patients feel about in-office visits to their healthcare providers right now

  • What patients think about telehealth, and when they’re most likely to use it

  • Why ongoing, clear communication about the pandemic is important to increase your appointment volume