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2019 healthcare providers survey report: online reputation management

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The 2019 survey report delivers insights into providers’ reputation tactics and experiences, from how often they receive patient feedback to the time they spend on patient communication tasks. In the 2019 report, you’ll learn:

  • The benefits of asking for patient feedback and monitoring online comments
  • Why nearly 1 in 5 practices don’t respond to patient feedback — and why they should
  • The websites currently dominating the online review landscape
  • Healthcare practices’ plans for 2019 online reputation management