They also want help remembering to schedule appointments in the first place. More than one-third (37 percent) of Millennials and 28 percent of Generation Z favor providers that send reminders via email or text message when it’s time for preventative care.
Innovative scheduling isn’t the only tech advancement these patients expect practices to have. They’re also interested in virtual medicine.
Almost one-third (30 percent) of Millennials and 25 percent of Generation Z would like to use remote or telemonitoring devices to observe and record their own health indicators. Additionally, (29 percent) of Millennials and 25 percent of Generation Z want the ability to communicate with their provider through video conferencing.
Keep these patients engaged by making technology a priority. Invest in scheduling software, along with virtual care tools to give them what they need.